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Terms of Service

*Terms may be negotiated if discussed with me prior to paying for your commissioned piece.

 

1. GENERAL TERMS ​​

  • Prices are subject to change based on demand.

  • I have the right to reject any order that I do not feel comfortable drawing for any reason.​​

2. PAYMENT

  • Currency accepted is USD and can be paid through PayPal. If you do not have a PayPal, talk to me beforehand and we can discuss an alternative.

  • Once the commission is finished, you have 30 days to pay the full price. A 10% monthly fee will be charged for late payment.

  • You will receive rights to the artwork (see point 5 below) once the full payment has been made.

3. PROCESS AND DELIVERY

  • While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

  • The amount of reviews depends on the complexity of the work.

  • During the reviews, you will see work-in-progress and these images will usually be smaller than the finished piece.

  • The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, and any other unforeseen circumstances.

  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.

  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

4. REVISIONS

  • Revisions may be made up until the final stage as part of the original price. 

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make.

5. COPYRIGHT / USAGE POLICY

I, Anna Mudge (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

  • Promote myself with it everywhere

  • Publish books with it (artbooks, etc.)

  • Display it everywhere to my liking (website, social media, etc.)

  • Post it wherever I want

 

You, the buyer, are allowed to:

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

  • Print the artwork and claim the character(s) as your own, but not the artwork itself.

  • Use the artwork to promote yourself. You are not forced to give me credit when you post it but it is very appreciated.

  • Use the artwork on your Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

 

The following is considered copyright infringement:

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

  • Claiming the artwork as your own

  • Removing my signature from the artwork

  • Altering the artwork without my consent

 

  • I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

6. CUSTOMER SATISFACTION

  • I will do everything I can to make my customers happy!

  • If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

  • I am willing to change some of my terms for you if you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.

7. CANCELLATION POLICY

  • Cancellation fees are due based on the amount of work completed. 50% of the final price is due within 30 days of notification if for any reason the artwork is cancelled or postponed before the final stage. 100% of the final price is due within 30 days despite cancellation or postponement if the artwork has been completed.

  • Upon cancellation, all rights to the artwork revert back to me, the artist. This includes any drafts, sketches or works in progress involved in the production of the artwork.

If you, the buyer, breaks any of the points stated above you will lose all the beforementioned rights to the artwork commissioned by me, Anna Mudge (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.​​

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